Cambridge University Press
978 0 521 86188 5 - Managing International Business in China - by Xiaowen Tian
Index



Index




accounting system in China 269–75

   business ethics and guanxi 272–5

   corruption 272–5

   ‘hooking up’ relationships 271–2

   Lucent Technologies bribery case 274–5

   opening up of auditing and bookkeeping services 41–2

   problems in the institutional environment 271–4

   reform of the Chinese system 269–71

acquisition see merger and acquisition (M&A)

agrarian values, influence on Chinese negotiation style 128

Agreement on Trade-Related Aspects of Intellectual Property Rights (TRIPS) 231,232

agriculture

   industries in which FDI is encouraged 34

   industries in which FDI is prohibited 35

   industries in which FDI is restricted 34

alliances see international business alliances

American IDC Corporation 82

Amway, direct selling in China 191

animal husbandry

   industries in which FDI is encouraged 34

   industries in which FDI is prohibited 35

architectural services, opening up to FDI 42

The Art of War (Sun Tsu) 126–8

associate (definition) 6–7

AT&T 82

Avon, direct selling in China 191,192

B share scheme 266–7

banking services in China 260–4

   domestic banking institutions 260–1

   foreign banking institutions 261–2

   opening up to FDI 37

   problems in the current system 262–3

   reform of the Chinese banking system 260–1

   repatriation of profits from China 263–4

Beijing Computer Industry Corporation 103–4

BorgWarner, conflict management approach 115–6

branch (definition) 6–7

bureaucracy, and guanxi practice 55

business alliances see international business alliances

business tax see taxation in China

businesses see transnational corporations (TNCs)

Butler (China)

   in-house training programmes 215

   production facilities location 159

   staffing strategy 208

Carrefour 97

   distribution problems 197–8

   guanxi strategic management 68–9

Celanese Corporation 104

central and local government, importance in guanxi strategic management 66,67,68–9

China see People’s Republic of China

China Unicom Ltd. 82

Chinese business culture see guanxi

climatic variation in China, influence on choice of location 157–8

co-opetition strategy of negotiation 122

Coca-Cola 97

   combination of entry modes 91

   customization/localization of products 180

   distribution strategy 198

   product strategy in China 184

   production facilities siting 156–7

   sourcing in China 165–6

   standardization of products 180

   use of local heroes in promotion 193

compensation trade 76–77,79,83–84

conflict management in business alliances 111–17

   BorgWarner 115–16

   business environment effects 113

   causes of conflict 112–13

   compromising strategy 113–14

   conflict resolution approaches 113–17

conflict management in business alliances (cont.)

   cultural differences 112–13

   effects of transition in China 113

   forcing strategy 113–14

   Guangzhou Peugeot Automobile Corporation 112

   hard-line approach 113–14,115–17

   legalistic strategy 113–14

   partner-related conflicts 112

   problem-solving strategy 113–14

   soft-line approach 113–15,116–17

   Volkswagen 114–15,116

conformity assessment bodies 26–8

Confucianism

   and guanxi practice 56

   face (reputation, dignity) 126

   family and interpersonal relationships 125

   influence on Chinese negotiation style 124–6

   influence on Chinese society and culture 56

   moral cultivation and the Five Constant Virtues 124–5

   principle of harmony and avoidance of conflict 126

   respect for age and hierarchy 125

contractual agreements 74–5

contractual joint ventures 74–5

cooperative development 77,79,83

cooperative joint ventures 9,10,29–30,74–5,77,79,81–2

   versus equity joint ventures 90

corporate culture, compatibility with guanxi practice 59,60

corporate financial management in China

   accounting practices 269–75

   banking services 260–4

   securities market 264–5,266–9

   taxation 253–60

corporate governance structure, compatibility with guanxi practice 59

corporate image, importance in China 195–6

cost reduction

   opportunities for transnational corporations 14–15

   pressures on transnational corporations 13–14

cross-cultural theory of negotiation 122–4

culture (Chinese) see Confucianism; guanxi; negotiation; political culture; stratagems

culture (corporate) see corporate culture

customs duties 254–5,256–7,258–9

Deng Xiaoping 22,86

   influence on China’s economy 3,4

   influence on FDI 7–9

   pragmatist ways of thinking 131–2,138–9

dental services, opening up to FDI 42

Diagnostic Products Corporation, guanxi strategy in China 60

direct selling in China 191–2

distribution 196–9

   choice of channels in China 196–7

   effects of fragmented retail sector 197–9

   opening up to FDI 39

   regulatory restrictions 197

Eastman Kodak, product strategy 185

   see also Kodak

economic forces, and guanxi practice 55–6

economies of scale 179

   and learning effects 14–15

economies of scope 155–6,179

educational services, opening up to FDI 40

engineering services, opening up to FDI 42

entry mode selection for FDI 9,10

   contractual agreements 74–5

   contractual joint ventures 74–5

   cooperative joint ventures 74–5

   exporting versus investment 74

   factors affecting 72–3

   hierarchical classification of entry modes 75–7

   hierarchical (sequential) evaluation 73–5

   implications for transnational corporations 72–5

   literature review 72–5

   non-equity entry modes 74–7

   simultaneous evaluation 73,74

entry mode selection considerations 85–91

   combination of entry modes 91

   cooperative versus equity joint ventures 90

   direct versus indirect investment 87–8

   exporting versus investment 86–7

   greenfield investment versus acquisition 89–90

   joint venture versus wholly foreign-owned enterprise 88–9

   leasing versus processing and assembly 90

   licensing versus franchising 90–1

entry modes hierarchical classification 75–7

   compensation trade 76–7

   exporting or investment 75

   foreign direct investment 75–7

   foreign indirect investment 75–7

   franchising 76–7

   international leasing 76–7

   licensing 76–7

   processing and assembly 76–7

entry modes in China 77–9,80,81,82,83–5

   changing composition over time 77–9,80,81,82,83–4

   Chinese telecoms cooperative joint ventures 82

   compensation trade 77,79,83–4

   cooperative development 77,79,83

   cooperative joint ventures 77,79,81–2

   equity joint ventures 77,79,81–2

   exporting to China 77,78

   foreign companies limited by shares 77,79,83

   foreign direct investment 77,78–9,80,81,82,83

   foreign indirect investment 77,78–9,80,83–5

   franchising 84–5

   growth of foreign investment 77,78

   hierarchical model of entry modes 78–82, 83–4

   international leasing 77,79,83–5

   joint development 77,79

   joint ventures 77,79–82

   licensing 84

   processing and assembly 77,79,83–4

   removal of restrictions over time 77

   representative office 78

   share trading 77,79,83–4

   Super 8 Hotels (China) 84–5

   wholly foreign-owned enterprises 77,79–81

environment scanning, in relation to guanxi practice 54–60,61

equity joint ventures 9,10,29–30,77,79,81–2

   control structures 106–7

   versus cooperative joint ventures 90

expatriate managers 218–21,226

   American expatriate case study 221

   cultural training 224–6

   expatriate failure rate 219

   learning about Chinese language 225–6

   reasons for expatriate failure 219–20,223

   selection of expatriates 220–3

   training for managers and their families 224–6

   training to work and live in China 224–6

expatriate selection criteria 220–3

   ability to deal with stress 220–2

   ability to develop relationships 222

   adaptability 220–2

   adjustment to cultural differences 222–3

   cultural toughness 222–3

   lack of selection procedures 223

   other-orientation 222

   perceptual ability 222

   self-orientation 220–2

   willingness to communicate 222

experience curve economies 14–15

exporting to China 77,78

   versus investment 74,75,86–7

factor endowments and location 15

FDI see foreign direct investment (FDI)

financial management see corporate financial management in China

financial services and banking, opening up to FDI 37

fishery

   industries in which FDI is encouraged 34

   industries in which FDI is prohibited 35

fixed costs of production facilities, influence on siting 154–5,156

flexible manufacturing 155–6

Ford 97,144

foreign affiliate (definition) 6–7

foreign companies limited by shares 77,79, 83

foreign direct investment (FDI) 5–7,75–7,78–9,80,81,82,83

   benefits of technology transfer 9

   cooperative joint ventures 9,10

   countries of origin 7–9

   definition 7

   effects of China’s accession to the WTO 11

   entry modes 9,10

   equity capital component 7

   equity joint ventures 9,10

   geographical distribution 10–11,12

   growth of inflows in China 7–9

   industry distribution 9,10

   influence of Deng Xiaoping 7–9

   intra-company debt transactions 7

   intra-company loans 7

   reinvested earnings 7

   wholly foreign-owned enterprises 9,10

   see also transnational corporations (TNCs)

foreign direct investment (FDI) in services in China

   accounting, auditing and bookkeeping services 41–2

   architectural services 42

   banking and other financial services 37

   dental services 42

   distribution services 39

   education 40

   engineering services 42

   freight-handling services 40–1

   hotels and restaurants 39–40

   insurance services 37

   legal services 41

   medical services 42

   professional services 41–2

   retail and wholesale services 39

   securities 38

   taxation services 42

   telecommunications services 36

   tourism 39–40

foreign direct investment (FDI) (cont.)

   transportation services 40–1

   urban planning services 42

foreign direct investment (FDI) regime in China 29–42

   banking and other financial services 37

   cooperative joint ventures 29–30

   effects of accession to WTO 35–42

   entry modes 29–30

   equity joint ventures 29–30

   financial services and banking 37

   foreign investment project categories 32–3

   geographical control 30–1

   gradual liberalization 42

   industries in which FDI is encouraged 33,34,35

   industries in which FDI is prohibited 33,35

   industries in which FDI is restricted 33,34–5

   industry entry policies 32–42

   insurance services 37

   liberalization process 29

   location entry policies 30–1

   maintaining control of the economy 30

   merger and acquisition 30

   opening up of pillar service industries 35–42

   project types that are encouraged 32

   project types that are permitted 32

   project types that are prohibited 32,33

   project types that are restricted 32–3

   securities 38

   special zones establishment 30–1

   technology transfer 30

   telecommunications services 36

   wholly foreign-owned enterprises 29–30

foreign exchange regime in China 42–5

   control of exchange rate 43–4

   limited convertibility of Chinese currency 45

   repatriation of profits from China 263–4

foreign indirect investment 75–7,78–9,80, 83–5

foreign investment

   growth in China 77,78

   opportunities in China 3–4

   see also foreign direct investment (FDI); foreign indirect investment

foreign trade regime in China 22–9

   accession to the WTO 22,23–4

   before 1978 22

   conformity assessment procedures 26–8

   designated trading 28–9

   liberalization process 22,23–4

   non-tariff barriers 25,26

   right to trade 24

   state trading 28–9

   tariff rate quotas 25–6,27

   tariffs 24–5

   technical barriers to trade 26–8

forestry

   industries in which FDI is encouraged 34

   industries in which FDI is prohibited 35

   industries in which FDI is restricted 34

franchising 76–7,84–5

   opening up to FDI 39

   versus licensing 90–1

freight-handling services, opening up to FDI 40–1

friendship and guanxi in negotiations 133–4

Fuji, product strategy 185

game theory (competitive strategy) of negotiation 121–2

General Agreement on Tariffs and Trade (GATT) see World Trade Organization (WTO)

General Motors 97,144

geographical distribution of FDI 10–11,12

geographical issues, effects of size of China 152–3

geographical variation in China, influence on choice of location 157–8

globalization of markets, views of Theodore Levitt 177–9,181

government, guanxi practice at central and local levels 66,67,68–9

gradual liberalization in China 45–7

   benefits to China 46

   FDI regime 42

   opportunities for foreign investors 46–7

   reasons for 46

   uncertainties and risks for foreign investors 47

greenfield investment, versus acquisition 89–90

Guangzhou Peugeot Automobile Corporation 112

guanxi

   and friendship in negotiations 133–4

   concept 50–1

   importance in Chinese business culture 50

   importance of family and interpersonal relationships 125

guanxi practice

   business ethics concerns 51,52–3,59,60,64–5,272–5

   concept 50–1

   effects of allocation of resources 55–6

   implications for investors 50,51

   influence of bureaucracy 55

   influence of Confucianism 56

   influence of economic factors 55–6

   key characteristics 63–5

   personal nature 63

   political influences 55

   potential for corruption 52,64–5

   private and secretive nature 64–5

   reasons for 51

   reciprocal nature 64

   role of friendship and emotion 64

   social and cultural influences 56

   transferability of guanxi 63–4

   use of technological developments 56–7

guanxi strategic management 53

   basic policies in relation to strategies 62

   business-unit-level strategies 61–2

   Carrefour 68–9

   central and local government influences 66,67,68–9

   compatibility with corporate culture 59,60

   compatibility with corporate governance structure 59

   corporate-level strategies 61–2

   costs to establish guanxi 62–3

   detailed programmes, budgets and procedures 62–3

   Diagnostic Products Corporation 60

   economic factors 55–6

   effects of different market conditions 57

   environment scanning 54–60,61

   evaluation and control of strategies 65–6,67,68–9

   functional-level strategies 61–2

   general (external) factors 54–7

   human resources 58–9

   industry-specific factors 54,57

   key characteristics of guanxi 63–5

   level of the strategies 61–2

   Newbridge Capital 66

   opportunities and risks for businesses 57

   organization-specific factors 54,58–60, 61

   PEST analysis 54–7

   Pierre Cardin 55,65

   political forces and bureaucracy 55

   potential for involvement in corruption 65–6

   repairing the guanxi network 68–9

   risks of guanxi-based strategies 65–6

   social and cultural factors 56

   strategy formulation and implementation 61–5

   Suzhou Industrial Park joint venture 67

   SWOT analysis 54–60,61

   technological factors 56–7

   Wal-Mart 68–9

Guidance Catalog of Industries with Foreign Investment 32,33,34–5,106–7

Hewlett-Packard 103–4

hierarchical classification of entry modes 75–7

hierarchical model of entry modes in China 78–82,83–4

hierarchical (sequential) evaluation of entry modes 73–5

holistic thinking and pictographic language 129

hospitality 134–5

hotels and restaurants, opening up to FDI 39–40

HSBC, overseas training programmes 216–17

human resource management

   expatriate management 218–21,226

   retaining Chinese employees 210–8

   staffing 202–10

IBM 97

   overseas Chinese managers 206,207

income tax see taxation in China

industry distribution of FDI 9,10

industry entry policies for FDI 32–42

   accounting, auditing and bookkeeping services 41–2

   architectural services 42

   banking and other financial services 37

   categories of foreign investment projects 32–3

   dental services 42

   distribution services 39

   education 40

   engineering services 42

   financial services and banking 37

   freight-handling services 40–1

   hotels and restaurants 39–40

   industries in which FDI is encouraged 33,34,35

   industries in which FDI is prohibited 33, 35

   industries in which FDI is restricted 33,34–5

   insurance services 37

   legal services 41

   medical services 42

   professional services 41–2

   retail and wholesale services 39

   securities

   service industries 35–42

   taxation services 42

   telecommunications services 36

   tourism 39–40

   transportation services 40–1

   urban planning services 42

infrastructure variation across China 158–9

insurance services, opening up to FDI 37

intellectual property rights (IPR), Agreement on Trade-Related Aspects of Intellectual Property Rights (TRIPS) 231,232

intellectual property rights infringement

   damage to transnational corporations 230–1

   development of an IPR regime 232–3

   response of international community 231

   roots of the problem in China 229–30

   scale of infringement in China 230

intellectual property rights protection measures 244–50

   cooperation with the government 247–9

   independent action 249–50

   IPR protection coalitions 246

   prevention first 245–6

   Proctor and Gamble’s anti-counterfeiting policy 248

   Quality Brands Protection Committee (QBPC) 246,247–8,249

   selection of official enforcement routes 246–7,248

   use of independent investigators 249–50

   zero-tolerance policy 244–5,248

intellectual property rights regime in China 233–4,236,237

   administrative enforcement of IPR 237–8

   ambiguity in legislation 238–40

   judicial enforcement of IPR 235–7

   lack of coordination between authorities 244

   lack of qualified enforcement officials 244

   lack of transparency 243–4

   legislation on IPR 233–4,235

   protectionism and corruption 242–3

   shortcomings 238–44

   Toyota’s lawsuit 239

   weak judicial enforcement 240–2

international business, significance of the rise of China 3–4

international business alliance control 105–10,111

   equity joint ventures 106–7

   equity resources 108–10

   foreign control by majority equity 106–7

   Guidance Catalog of Industries with Foreign Investment 106–7

   host-country government regulations 106–7

   key success resources 108,109–10,111

   non-equity resources 108–10

   operational control 108–10

   Regulations on Guiding the Direction of Foreign Investment 106–7

   relative strength of partners 107–10

   resource dependence theory 107–10

   Shanghai Foxboro Company Limited 110

   strategic control 108–10

   Suzhou Industrial Park 111

international business alliance partners

   capacity fit between partners 101–3

   core competencies of partners 101–2

   corporate image of partners 102

   financial capacity of partners 103

   foreign experience of Chinese partner 104–5

   human resource management skills 105

   learning ability of Chinese partner 104

   organizational fit between partners 103–5

   organizational leadership of Chinese partner 103–4

   ownership structure of Chinese partner 104

   partner selection criteria 99–105

   personal network and guanxi 102

   strategic fit between partners 100–1

international business alliances

   conflict management 111–17

   definitions 94–5

   equity of one partner held by the other 98–9

   forms of 96–8

   importance in China 94

   joint venture 97

   long-term joint functional agreement 97

   merger and acquisition 98

   rates of development in China 96

   reasons for forming 94,95–6

   short-term joint project agreement 96–7

international business development in China 4–11,12,16

international leasing 76–7,79,83–5

   see also leasing

interpersonal trust rather than legal contract 133–4

investment

   direct versus indirect 87–8

   versus exporting 74,75,86–7

   see also foreign direct investment (FDI); foreign indirect investment; foreign investment

IPR see intellectual property rights

Jiangsu Tobacco Company 103–4

joint development 77,79

joint ventures 77,79–82

   to localize sourcing 164

   versus wholly foreign-owned enterprises 88–9

   see also contractual joint ventures; cooperative joint ventures; equity joint ventures

KFC 84,97

   combination of entry modes 91

   customization/localization of products 180

   product strategy in China 183

   standardization of products 180

Kodak 98–9,265

   distribution strategy 198

   see also Eastman Kodak

lean production 155–6

learning effects and economies of scale 14–15

leasing, versus processing and assembly 90

   see also international leasing

legal services, opening up to FDI 41

Legend (now Lenova) 97

Levitt, Theodore, views on globalization of markets 177–9,181

licensing 76–7,84

   versus franchising 90–1

local and central government, importance in guanxi strategic management 66,67,68–9

local differentiation 14

   see also product strategy

local needs, influence on production facilities siting 154,156

location see production facilities location

location economies 15

Lucent Technologies, bribery case 274–5

Lucky Film 98–9,265

M&A see merger and acquisition (M&A)

manufacturing

   industries in which FDI is encouraged 34

   industries in which FDI is prohibited 35

   industries in which FDI is restricted 34–5

manufacturing facilities see production facilities

Mao Zedong 2–3

   agrarian values 128

   bureaucratic heritage 130–1,136–8

market entry modes see entry modes

market structure, variation across China 159

marketing management

   computer software industry 183–5

   conservatism of Chinese consumers 190–3

   corporate image 195–6

   cultural differences 182–4,185

   customization/localization of products 178–9,181–4,186

   differences among Chinese consumers 186

   direct selling in China 191–2

   distribution 196–9

   economic development and consumer behaviour 185–6

   economies of scale 179

   economies of scope 179

   food and beverages 182–3,184

   Levitt’s views on globalization of markets 177–9,181

   pricing 186–90

   product strategy 181–4,186

   promotion 190–2,196

   public relations 195–6

   pyramid selling in China 191–2

   respect for Chinese customs and feelings 194–5

   respect for Chinese national pride 194–5

   standardization of products 177–9,181–2

Mary Kay, production facilities location 158

MBA programmes in China 217

McCormick, selling to Chinese consumers 192–3

McDonald’s 84,97

   combination of entry modes 91

   customization/localization of products 180

   standardization of products 180

   unpopular promotion campaign 194–5

McDonnell Douglas 103–4

McKinsey (China), in-house training programmes 214

medical services, opening up to FDI 42

merger and acquisition (M&A)

   acquisition versus greenfield investment 89–90

   FDI in China 30

   international business alliances 98

   taxation 259–60

Microsoft

   product strategy in China 183–5

   production facilities location 159

minimum efficiency scale 155,156

mining

   industries in which FDI is encouraged 34

   industries in which FDI is prohibited 35

   industries in which FDI is restricted 34

Motorola 97

   combination of entry modes 91

   production facilities siting 156–7

   public relations promotion in China 195–6

   staffing strategy 208–9

MTI (Management Technologies, Inc.), professional training firm 215

negotiation

   co-opetition strategy 122

   cross-cultural theory 122–4

   definition 120–1

   game theory (competitive strategy) 121–2

   social exchange theory (cooperative strategy) 121,122

negotiation style in China 132–5,140

   ‘await leisurely the exhausted enemy’ (stratagem) 135

   friendship and guanxi 133–4

   general principles first 135–6

   government behind the scenes 136–7

   hospitality 134–5

   interpersonal trust rather than legal contract 133–4

   large but indecisive negotiation team 137–8

   ‘make a feint to the east while attacking the west’ (stratagem) 135

   red-face and white-face stratagem 135

   sensitivity to price 138–9

   ‘shut the door to catch the thief ’ (stratagem) 135

   stratagems (examples) 134–5

   sudden changes from stubborn to flexible 138

   use of tactics, tricks and ploys 139–40

negotiation style influences in China

   agrarian values 128

   Confucianism 124–6

   contemporary political culture 129–32

   cross-cultural theory 122–4

   cultural roots 123–32

   Deng Xiaoping’s pragmatism 131–2,138–9

   face (reputation, dignity) 126

   family and interpersonal relationships 125

   guanxi 125

   Mao Zedong’s bureaucratic heritage 130–1,136–8

   moral cultivation and the Five Constant Virtues 124–5

   pictographic language and holistic thinking 129

   principle of harmony and avoidance of conflict 126

   respect for age and hierarchy 125

   Sun Tsu stratagems 126–8

   Taoist yin-yang principle 127–8

   traditional Chinese culture 124–9

negotiation team, careful selection of 143–4,145

negotiation with Chinese partners (guidelines) 140–9

   dealing with Chinese stratagems 146–7,148

  0;good personal relationships 142–3

   identify the meaning of a behaviour 141–2

   know Chinese style but be yourself 148–9

   people-oriented approach 142–3

   selection of the negotiation team 143–4,145

   tactics, tricks and ploys 146–7,148

   talk to top Party and government leaders 145

Newbridge Capital 98,265

   guanxi strategic management 66

Nike, unpopular promotion campaign 194

non-equity entry modes 74–7

ownership structure of Chinese businesses 104

parent enterprise (definition) 6

partners see international business alliances

People’s Republic of China

   business opportunities for foreign investors 3–4

   Communist plan-based economy 2–3

economic and social history 3,4">drivers of rapid economic growth 1–3,4

   

   establishment of 2–3

foreign trading partnersves towards market-based economy 5,6

   provinces 10–11,12

rise in world economy 3,4">re-linking with the global market system;4

   three regions 10–11,12

   WTO accession see World Trade Organization (WTO)

PEST (political, economic, social and technological) analysis 54–7

pictographic language, and holistic thinking 97">Peugeot 129

guanxi strategy in China 84">Pierre CardinprimaryIE>

political culture

influence on Chinese negotiation style 55">and guanxi practice 129–32

post and telecommunications, industries in which FDI is prohibited 35

price sensitivity of Chinese negotiators 138–9

pricing 186–90

   adjustment of pricing strategies 187–90

   discriminate pricing strategy 188–9

   indiscriminate pricing strategy 188

   predatory pricing strategy 189

   price wars in China 186–7

processing and assembly 76–7,79,83–4

   versus leasing 90

Proctor and Gamble Co.

   anti-counterfeiting policy 248

   R&D localization in China 171–2

   use of local ‘heroes’ in promotion 193

product attributes, and production facilities siting 153–4,156

product strategy 181–4,186

   Coca-Cola in China 184

   computer software 183–5

   customization/localization 178–9,181–4, 186

   differences between Chinese consumers 186

   economic development and consumer behaviour 185–6

   effects of cultural differences 182–4,185

   food and beverages 182–3,184

   KFC in China 183

   Microsoft 183–5

   standardization 177–9,181–2

product value-to-weight ratio, and production facilities siting 153–4,156

production facilities siting considerations 152–7

   centralization approach 152–7

   Coca-Cola and Motorola comparison 156–7

   decentralization approach 152–7

   fixed cost to set up 154–5,156

   flexible manufacturing capacity (lean production, economies of scope) 155–6

   minimum efficiency scale 155,156

   needs served by products 154,156

   product attributes 153–4,156

   product value-to-weight ratio 153–4,156

   size of China 152–3

   technology attributes 154–6

   variation in local needs 154,156

production facilities location 157–62

   Butler 159

   climatic variation in China 157–8

   degree of government support 160–1

   geographical influences in China 157–8

   infrastructure variation across China 158–9

   market structure variation across China 159

   Microsoft 159

   Seagram 161–2

production operations management

   challenges in China 152

   processes involved 152

professional services, opening up to FDI 41–2

profits, repatriation from China 263–4

promotion 190–2,196

   Amway 191

   Avon 191,192

   Coca-Cola 193–4

   conservatism of Chinese consumers 190–3

   direct selling in China 191–2

   importance of good public relations 195–6

   McCormick 192–3

   Proctor and Gamble 193

   pyramid selling in China 191–2

   respect for Chinese customs and feelings 194–5

   respect for Chinese national pride 194–5

   use of local ‘hero’ images 193–4

public relations, importance in China 195–6

pyramid selling in China 191–2

Qualified Foreign Institutional Investor (QFII) scheme 267–9

Quality Brands Protection Committee (QBPC) 246,247–8,249

R&D (research and development)

   conditions that encourage success 166–7

   failure rates of projects 166–7

   importance of 166

   scope of activities 166

R&D localization 166–70,171–4

   benefits for transnational corporations 168–9

   choice of location for R&D centres 172–3

   coordination with parent company 174

   extent in China 169–70

   management issues 170,171–4

   objectives of R&D centres in China 170,171–2

   Proctor and Gamble 171–2

   staffing of R&D centres 173–4

   trend towards 166–70

Regulations on Guiding the Direction of Foreign Investment 32–3,35,106–7

representative office 78

research and development see R&D (research and development)

resource allocation, and guanxi practice 55–6

restaurants and hotels, opening up to FDI 39–40

retail sector

   fragmentation in China 197–9

   opening up to FDI 39

Seagram, production facilities location 161–2

securities market in China 264–5,266–9

   acquisition of listed companies in China 266–9

   B share scheme 266–7

   Chinese stockmarket 265,266

   opening up to FDI 38

   Qualified Foreign Institutional Investor (QFII) scheme 267–9

   restrictions on foreign affiliates 265,266

   types of securities in China 265

service industries, opening up to foreign investors 35–42

Shanghai Aviation Industrial Corporation 103–4

Shanghai Computer Company 103–4

Shanghai Foxboro Company Limited 110

share trading 77,79,83–4

Shenzhen Development Bank 66,98,265

social and cultural forces, and guanxi practice 56

social exchange theory (cooperative strategy) of negotiation 121,122

sourcing in China 162–6

   advising and assisting local suppliers 165–6

   Coca-Cola 165–6

   cost factors 163

   decision to outsource 162–3

   factors affecting decision 163–4

   make-or-buy decision 162–3

   potential difficulties 163–4

   support from the government 163–4

   through joint ventures 164

sourcing in China (cont.)

   use of affiliates in China 164

   Volkswagen joint ventures 164–5

special zones, establishment of 30–1

staff retention incentives (Chinese employees) 210–8

   bonus schemes 211–2

   career development opportunities 213–4

   commercial benefits 213

   compensation and benefits (C&B) packages 210–3

   factors affecting employee commitment 217–8

   golden handcuffs (deferred compensation plans) 212

   holistic approach 218

   importance of ‘intangibles’ 217–8

   iron handcuffs (contractual conditions) 213

   salary levels 211

   social benefits 213

   stock options 212

   training programmes 213–4,215–7

   understanding of Chinese culture and thinking 218

staffing 202–10

   ethnocentric strategy 203–4,205–6,207

   geocentric strategy 204–5

   mixed strategy 205

   overseas Chinese managers 206,207

   polycentric strategy 204,205

   possible staffing strategies 203–5

staffing localization

   retaining Chinese employees 210–8

   search for local talents 209–10

   trend towards 206–9

stratagems

   ‘await leisurely the exhausted enemy’ 135

   dealing with 146–7,148

   examples of 134–5

   general principles first 135–6

   government behind the scenes 136–7

   ‘make a feint to the east while attacking the west’ 135

   of Sun Tsu 126–8

   red-face and white-face stratagem 135

   ‘shut the door to catch the thief ’ 135

   use by Chinese negotiators 139–40,146–7,148

subsidiary (definition) 6–7

Sun Tsu, The Art of War 126–8

Super 8 Hotels (China) 84–5

Suzhou Industrial Park joint venture

   importance of guanxi 67

   joint venture control structure 111

SWOT (strengths, weaknesses, opportunities and threats) analysis 54–60,61

tactics, tricks and ploys

   dealing with 146–7,148

   use by Chinese negotiators 139–40

Taoist yin-yang principle 127–8

tariffs see foreign trade regime in China

taxation in China 253–60

   business tax 254–5,256,258

   categories of taxes 254–5

   customs duties 254–5,256–7, 258–9

   foreign corporate income tax 255, 258

   individual income tax 257

   merger and acquisition 259–60

   preferential tax treatment 257–9

   reform of the taxation system 253–4

   tax collection 255

   taxes applicable to foreign affiliates 255–7

   value added tax 254–6,258

taxation services, opening up to FDI 42

technological developments, and guanxi practice 56–7

technology attributes, and production facilities siting 154–6

technology transfer, benefits from FDI 9,30

telecommunications services

   cooperative joint ventures 82

   industries in which FDI is prohibited 35

   opening up to FDI 36

Toshiba, public relations problems in China 195

tourism, opening up to FDI 39–40

Toyota 97

   IPR lawsuit 239

   unpopular promotion campaign 194

trade see foreign trade regime in China

training programmes for Chinese staff

   in-house 214–5

   MBA programmes in China 217

   outsourcing training 215–6

   overseas training 216–7

transnational corporations (TNCs)

   associate (definition) 6–7

   branch (definition) 6–7

   challenges in China 13–17

   combination strategy 16

   competency-oriented strategy 15,16

   cost-oriented strategy 15,16

   cost reduction opportunities 14–15

   cost reduction pressures 13–14

   definition 6–7

   differentiation-oriented strategy 15–16

   differentiation pressures 13–14

   effects of China’s accession to the WTO 11

   experience curve economies 14–15

   factor endowments and location 15

   foreign affiliate (definition) 6–7

   four-choice model for overseas expansion 15–17

   inflow into China 5–7

   learning effects and economies of scale 14–15

   local differentiation 14

   location economies 15

   parent enterprise (definition) 6

   pressures on 13–14

   strategic options for overseas expansion 15–17

   subsidiary (definition) 6–7

   see also foreign direct investment (FDI)

transportation and storage services

   industries in which FDI is prohibited 35

   opening up to FDI 40–1

TRIPS (Agreement on Trade-Related Aspects of Intellectual Property Rights) 231,232

urban planning services, opening up to FDI 42

utilities production and supply

   industries in which FDI is encouraged 34

   industries in which FDI is prohibited 35

   industries in which FDI is restricted 35

value added tax 254–6,258

Volkswagen 97

   conflict management 114–15,116

   joint ventures to localize sourcing 164–5

Wal-Mart 97

   cash management in China 263

   distribution problems 197–8

   guanxi strategic management 68–9

Wang, Wilson 206,207

Wang Computer 103–4

wholesale services, opening up to FDI 39

wholly foreign-owned enterprises 9,10,29–30,77,79–81

   versus joint ventures 88–9

world economy, rise of China 3–4

World Trade Organization (WTO)

   accession of China 11,22,23–4

   agreement on China’s entry into 107

   Agreement on Trade-Related Aspects of Intellectual Property Rights (TRIPS) 231,232

   effects on China’s FDI regime 35–42

   opening up of pillar service industries 35–42

   see also foreign trade regime in China

yin-yang principle 127–8




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